FlyerTalk Forums - View Single Post - Mr & Mrs Smith Integration (active as of 24 Apr 2024)
Old May 11, 2024 | 8:19 pm
  #98  
Pochama
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10 Years on Site
 
Join Date: Mar 2012
Location: NYC
Programs: BAEC Gold, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 498
Trying to book a room at the Parkhotel Mondschein. link

Looking to book 3 adults in a junior suite, but the property only shows availability if I select 2 adults, even though all of the suites say up to 3 adults can be accommodated. E-mailed my concierge and she says I need to call the globalist line due to having the take the credit card security code over the phone. I called the globalist line and they said I have to book a Mr and Mrs Smith property on the website.

What exactly am I supposed to do? I guess I'll e-mail them and see if I can just book for 2 and make sure they know it's actually for 3 and that I need an extra bed.
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