Originally Posted by
notquiteaff
That email includes this blurp:
”If the hotel encounters any problems during check-in or requests a voucher for billing purposes, please show the information in this link to the front desk agent.”
(actual link removed)
Did you try to show them that information?
Did AA Hotels try to re-book you at the property and the hotel refused?
Yup, in fact I forwarded that email to the front desk. And yes, BAAH tried to rebook me and they refused.