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Thread: Newbie Question - Can I get a refund on my reward flights?
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Old May 10, 2024 | 4:18 pm
  #9  
hauteboy
20 Years on Site
 
Join Date: Mar 2001
Location: Austin, TX -- AA Life Platinum; QF Life Silver; UA Silver
Posts: 5,467
Originally Posted by 36902BRF
Points returns are instant and the CC takes a few days or more. If you have the CC refund but no points returned then in my experience something has gone wrong. You need to call in and get it sorted. Honestly I have found the form process to be troublesome and calling in works so now I just call in.
ack ok... I had called in last week and they said it was 'processing';. This was the 50% off award sale ticket I booked earlier this year. YeahI had submitted via form which is a pita.
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