Originally Posted by
hauteboy
How long does it take to redeposit the points? I submitted a refund request on 4/15.....for a flight today (May 10th).
the funds have been returned to credit card and the flight no longer shows in my bookings..... but no points yet.
Points returns are instant and the CC takes a few days or more. If you have the CC refund but no points returned then in my experience something has gone wrong. You need to call in and get it sorted. Honestly I have found the form process to be troublesome and calling in works so now I just call in.