FlyerTalk Forums - View Single Post - Why is BA so horrifically bad at timely delivery of luggage at T5?
Old May 7, 2024 | 1:08 pm
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WHBM
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Originally Posted by southlondonphil
Obvious response is that this should not be my problem. Unwillingness of airlines to resolve said situation with a new agreement is entirely upon them and we as passengers are entitled to be as vituperatively critical as we like.
We are indeed ... however, that's just what has been allowed to happen. You are welcome to advise the airline HR department, the union representatives, and the management budgets team how to resolve it.

There are a number of other "edge cases" where the increase in extra early operations has overrun resources. Check in for the first departures that closes before one can arrive by the first public transport of the day is another.
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