FlyerTalk Forums - View Single Post - Why is BA so horrifically bad at timely delivery of luggage at T5?
Old May 7, 2024 | 12:35 pm
  #81  
southlondonphil
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Originally Posted by WHBM
That's the worst time for staffing. An old staff agreement is that reporting before 6am is paid at night rate - for the whole shift. Thus a shift 0530-1330 is fully night rate per hour, 0600-1400 is at day rate. There is thus the desire to have as few people on duty as possible until 0600. And that's the time at the clock-in booth, by the time useful work is being done airside it is of course well after that.
Obvious response is that this should not be my problem. Unwillingness of airlines to resolve said situation with a new agreement is entirely upon them and we as passengers are entitled to be as vituperatively critical as we like.
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