FlyerTalk Forums - View Single Post - Why is BA so horrifically bad at timely delivery of luggage at T5?
Old May 7, 2024 | 12:27 pm
  #78  
southlondonphil
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Originally Posted by adrianlondon
Is there a cut-off time after which one can claim the baggage is delayed, go home, and have it couriered to where you are?

It's sometimes tempting, on returning home with heavy bags after a long trip to Asia, just to ignore baggage reclaim and go straight home
I feel thst if BA (or anybody) cannot deliver the baggage tothe carousel within 2 hours one should also get £250 compensation per each case late-delivered.

That might concentrate a few management minds
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