Originally Posted by
oliviainsf
That’s terrible! Did you also get the same weird merchant code as I did? I recall from our previous stay that it coded as Conrad Bora Bora Nui Resort so I was surprised to see this change. Who did you email about the 1 base point issue after you checked out on Thursday?
They had emailed me a copy of our final bill at checkout so I replied to that with my question. The merchant code is the same as yours and says I’ll get my 12X Amex points on my Amex account. Just trying to correct the base and bonus points in Hilton account.