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Thread: Delta to 'pilot' elimination of Sky Club customer service desks
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Old May 7, 2024 | 5:29 am
  #141  
sydneyracquelle
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Originally Posted by flyerCO
Sone of the ATL SC (like T) it is correct, not supposed to deal with ticketing. They normally don't even have 2 agents on duty at T. (I was there today)

If they're not busy, they might do ticketing. Otherwise just the basics.

Now per agent I was talking with, some of the clubs at ATL they are supposed to deal with, especially international at E/F clubs. They have more staff to help handle.
ATL B still does ticketing support. They have different agents/machines to check people in then several agents seated behind them.
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