FlyerTalk Forums - View Single Post - Why is BA so horrifically bad at timely delivery of luggage at T5?
Old May 7, 2024 | 1:53 am
  #22  
GumshoeW12
10 Years on Site
 
Join Date: Jul 2014
Programs: BAEC, VS Flying Club
Posts: 998
Originally Posted by LondonAussie
So instead of investing money into operating a priority baggage service, they have instead invested money into printing and distributing tags that do nothing?
They make people who think they’re important look important. So they play a vital role in ego management.
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