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Thread: Delta to 'pilot' elimination of Sky Club customer service desks
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Old May 6, 2024 | 7:24 pm
  #137  
unitedbusiness
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Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,540
Originally Posted by NYC123
I was surprised to see last week that the ticketing/ service desks at the main LGA SC are no longer there. Instead, more seating and tables have been added. It used to be great to sit at the service desk during irrops and I felt these agents were truly capable (unlike JFK SC) - so I'm disappointed that ticketing support is no longer available to their best customers.

Or did they move the desks elsewhere and I just did not see them?

Anyway, does seem like reservation help at Sky Clubs is going the way of the dodo, or MQMs.
Similar desks at the LAX SC have been removed and guests are asked to call the Medallion line or visit service counter for any ticketing / irrops help now
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