Which route/airline did you book and which class?
Upgraded 2pax on LX HKG-ZRH from Business D to First instantly confirmed.
Waitlisted 2 pax on LX ZRH-BKK from Business D to First.
How many pax and how many award miles?
2 pax, 65k miles per person per leg
How many days/weeks/months did you book in advance?
Booked seven months in advance, then called in.
HKG-ZRH cleared instantly, flight was F5A5
ZRH-BKK is waitlisted, flight is F7A0
Have you been able to book your preferred dates of travel?
Yes; but with revenue ticket.
Were you happy with the award booking procedure (e.g. online/by phone)?
Yes, I think this is as good as it gets these days.
How often did you have to check/call until you got the seats?
Worked the first time.