Originally Posted by zombietooth

I seriously believe times have changed. On my last flight, the F-cabin was filled with a group of young women (22-25) who worked together in Manhattan. They didn't even know about PlusPoints and UGs and hadn't even applied to join any FF program, yet there they were in F. They told me that they were on vacation together and were sorely disappointed in the food and service. They asked me if this was normal. I told them that it was and that almost every carrier was striving to cut costs to compete with the LCCs. They told me that they're willing to spend their money on luxury travel and hotels when they were on vacation because they saw no benefit in saving anymore due to inflation and the impossibility of finding affordable housing to buy in the city. These women want to feel like they're getting special treatment when they pay for F, and there may be a market for a better F product if this paradigm takes hold with young professionals across the country.