Originally Posted by
bmwe92fan
As someone that lives in Japan and the US I've refrained from posting pics of what real business class looks like -- even on shorthaul flights -- I'm on one in a few days to UBJ where I will get better service than Polaris lol. The truth is the rest of the world delivers "service" for your premium class ticket -- UA delivers "safety" ....
Honestly -- my shorthaul flights on LH within Europe gets me better food....
I am going to be in for a treat when I fly intra-Japan in a few weeks in F.
Polaris isn't great and somehow I think UA knows that, cost controls are paramount at UA (in fairness most companies) and they are happy with the results.
I always say that if UA were more like Costco it would be a better experience.