Originally Posted by
mmogdan
On arriving I was told my room was not ready and reminded that checkin time is 3pm. It upsets me a bit that I rarely need this, but when I really do, it invariably doesn’t happen. I know the hotel was selling rooms the night before.
Do I have unrealistic expectations of the occasional request like this actually being considered?
If they had a room available they should have offered it to you. If they did not have a room available, then there's nothing to complain about.