We get it. There is a difference. But if you want to get some advice from the forum please answer the questions already asked:

Did you get the suite room booked?
What were you refunded in points already?

If you don't want to answer these questions, then we can close the topic. If you do put some specifics in the forum can weigh in on the situation.

Understand that the extra charge is not just for the lounge, it is also for the room.