Originally Posted by
AJNEDC
Did you have to ask/remind them at check in or were they proactive in advising you that you had access?
Thanks.
As a Plat or higher, if the property has a lounge, you have access. The only place elites dont have access is Ritz Carlton.
They occasionally forgot to program the room keys. We had to return to FD when that happened. FD always apologized and reprogrammed the keys.