FlyerTalk Forums - View Single Post - T5 Baggage Failure this evening [28 Apr 24 - now resolved]
Old May 2, 2024 | 10:35 am
  #13  
Vasto1M
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Join Date: Sep 2019
Location: London, UK
Programs: BA Gold
Posts: 67
I was caught up with this, on arrival I completed a missing bag report on a Kiosk, and then went on my way. When I reviewed the baggage report on the BA website I noticed that my phone number was wrong as it had missed the last digit off. I corrected it and pressed save, but under the two e-mail address boxes and error message came up in red text stating "Please enter a valid email address. Please note, only letters, numbers, hyphen, underscore, dot and @ are valid characters". I tried in three different browsers, and using an iPad and a desktop PC but it refused to accept any e-mail address. Has anyone encountered this and found a way to make it accept the e-mail address? I recall previously being able to access the report through the WorldTracer website, but this functionality seems to have been removed.
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