I disagree. I think this is great. It's the Omni 763 with layflats up front. It's not Signature Service, but it beats the crap out of the narrowbody service AC normally sends to SFO. More and better seats (it's basically United's pre-Polaris seat. Economy is 2-3-2 with a 31-32-inch pitch, which is also at least as good if not better than mainline.