FlyerTalk Forums - View Single Post - Le Meridien Munich / München, Germany [Master Thread]
Old May 1, 2024 | 8:12 pm
  #305  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,408
Originally Posted by voweffekt
Thanks for offering to connect me with the hotel, but when I was there I asked for help and they basically just gave up. They know of the many issues there and simply said that there was nothing they would do.

I even asked to speak with a Manager and "She was busy" I asked to just talk to her later and she never followed up.

The hotel has a prime location near the train station, but since they are regularly busy, they don't need to worry about keeping standards up, or working for business travelers. I let the hotel know a few times that I would like some help on an issue and they didn't bother to reach out to me.
If I get a survey by email, I will fill it out, but I wanted others to know that the concerns about the property are ongoing and not good.

It is 2024 and having internet at dial-up speeds for that price-point is a joke.
Dear voweffekt,

We are very sorry to learn about this. Would you please send a private message to us with the details? So that we can look into further for you.

Best regards,

Carrie L
Specialist Social Media Care
Marriott International
[email protected]
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