Originally Posted by
dkc192
Who are "all the reps" that told you to fill out the feedback form? Local sales office reps or call center reps? If you haven't spoken or written to your local sales office, do that now. They should be able to work with the back office in Istanbul to resolve your issue.
Yes I have emailed all the local USA ticket offices. So far one has said fill feedback form on your own and one said we sent a feedback form for you, but no resolution offered at the local offices level yet. First feedback form was denied so will hope the next one sent by locat office works better.