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Thread: Canceling DL flight booked through Amex travel
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Old May 1, 2024 | 11:06 am
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hhdl
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Originally Posted by lindros2
I'm not sure I agree with this statement, having now dealt with them at many levels.
Amex GBT doing business as Egencia absolutely 100% uses Expedia as its back plane.
And based on commission and/or holdbacks, in situations where a room is booked without loyalty points, the connection between Expedia (trash) and, say, Marriott's Amadeus-based RRS/connections to GDS is broken AF.
Amex GBT used to be part of Amex (Amex retains a roughly 33% stake as of April 15).
Egencia used to be part of Expedia, since sold to GBT; as part of that GBT primarily books hotels via Expedia.

That Amex Travel dot com is an Expedia skin is coincidental; in particular regarding airfare purchases.
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