Originally Posted by
SMK77
American Airlines hands out great mattresses for every passenger in Business Class and seems to be able to manage the list of operational issues you mention. I think if AA can do it, LH can do it.
edit: I think I misenderstood what you are complaining about.
Does AA have 7 kinds of seats in their J cabin?
FWIW I am not suggesting that the new LH mattress is not crap, I'm just saying that expecting them to have a bespoke model for each seat is overly optimistic.