FlyerTalk Forums - View Single Post - KLM reassigned my seats and won’t refund my $500
Thread: KLM reassigned my seats and won’t refund my $500
View Single Post
Old Apr 30, 2024 | 11:24 am
  #8  
copperred
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Nov 2010
Posts: 473
Originally Posted by natalieS
Perfect, this is what I will send them. Strange though that their customer service agents don’t understand their T&Cs.
Generous of you. Had I gotten the runaround from CS I'd be disputing it on my CC and call it a day. I have a similar situation where KL clearly is unable to process their own EMDs correctly.
copperred is offline  
Reply