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Old Apr 30, 2024 | 2:55 am
  #4115  
mb123
10 Years on Site
 
Join Date: Apr 2013
Programs: HHonors Diamond; Royal Ambassor
Posts: 506
Some observations from our last stay (3rd time), during easter time.
-The week before easter, occupancy was below 70%, even the easter weekend, hotel wasn´t fully booked.
- vegetation more dense compared to first visits
- despite daily spraying , mosquitos were an issue, especially in the inner island areas like tennis court, paddel court or Ledge restaurant.
- better snorkeling than before, usually 2 turtles and a sleeping nurse shark at the reef near Lilong.
- some cost cutting,
- welcome champagne replaced by really cheap white or red wine
- not a single managers reception during a 12 day stay
- Welcome cocktail at the 450$++ easter gala dinner was exactly 1 glass p.P. of the Piper Heidsieck Champagne, a rather cheap champagne that is not even on the wine list. Probably a few $ cheaper than the house champagne
- most of the time, when someone of management team or restaurant manager approached, the conversation was like: Good morning/afternoon, how are you, what are your plans for today, tonight we have a special dinner event at wine cellar/Terra..., do you want to join?
- ridiculous priced water a Ledge restaurant, when ordering just still or sparkling, they will automatically give you a 24$++ New Zealand water. You have to specify , if you want the "cheap" San Pellegrino
- useless butler system, whereas the butler at the RC brought every other day a fruit platter, 2 bottles of champagne, bottle of red wine , some sangria or at the SR where the butler organized a private champagne sabering on our terrace, there is absolutely nothing that the butler did for us at the WA. We made all the restaurant reservations 2 weeks before arrival.

Some rumors, we heard from the staff:
Glow restaurant will be replaced by an Indian restaurant.
Stella Maris villas are out of inventory at the moment, they are very unpopular by the guests, empty most of the time, have very high maintenance cost. There are plans to tear them down and built a smaller private island.
Managment is a bit nervous about the opening of some small ultra luxury properties in the near future. Like Rosewood, Mandarin Oriental. Also o an all inclusive Rixos resort not far away from WA will open in the future, you can see the swimmimg cranes and artificial sand banks from the ocean facing reef villas. And a Bulgari Hotel (iirc same owner as WA) is coming.
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