Originally Posted by
bent
usually when things go south, customers start blaming the airline for inflexibility. However, all these terms and conditions are stated there when you make a booking on the website so it does pay to be familiar with the rules before committing with the booking.
I know, just saying it's a bit harsh that award flights are treated this way. In fact one day I hope there is a legal case that ends this practice by all airlines once and for all, because if you've paid for all legs then you should be able to use whichever ones you like and discard whichever ones you don't for whatever reason you like...
Originally Posted by
Kacee
This is one reason to book awards as one-ways.
Spot on.
In my entire life I have never booked a return flight award. Only one-way redemptions each and every time.