So some thoughts. My first ever stay here. We are using my 241 Ambassador voucher and my wife’s free credit card night (she is also a Diamond Ambassador).

We successfully negotiated a room move from the cramped, too much furniture suite we started with on floor 2 - this was not the best given I had emailed ahead 2 weeks before to request a high floor with a view.

Even that wasn’t accommodated when I had a “petit moan” in the lounge but we were given a 3rd floor room with a balcony that is twice the size, although we were made to wait until 4.15pm for this room despite it being allocated to us at 10.15am.

The lounge here gets a big tick for all day alcohol but I’m sorry it is not a patch on Park Lane. No view and the blinds are constantly closed because the AC is rubbish. Patchy service at best. In fact, that is over kind - the guy on both evenings is happy to top up the glasses of his regulars - we were not included in that and left to help ourselves. What a terrible first world problem!

I also dont rate the food in the lounge. Breakfast, Tea and evening canapes are average at best. We are doing a clean eating program and found most of the food ultra processed. Again Park Lane far superior.

Had breakfast in CDLP this morning and that was much better although the Sunday brunch in there was an absolute joke for the price.

Glad we stayed, would not rush back.