Originally Posted by
canadiancow
But it's not one bucket. Or two buckets. A SEMM on a $5000 Latitude fare might be able to upgrade while a 25K on a $800 Latitude fare might not.
You're conflating "I can't upgrade this flight" with "Latitude doesn't have expanded access any more".
That is not how the program is marketed or advertised.
These are from the Air Canada website which, in addition to the e-upgrade clearance PDF, in my view, are not in line with your claim of multiple buckets. A latitude fare is a latitude fare. Your claim may be how it actually works, but that is not what any of their publications say should be happening. That is what people find frustrating…all of a sudden PY flex can instant e-upgrade but latitude can’t or in your suggestion that one latitude can and another latitude can’t. So no, I am not conflating anything.
Why did my upgrade not clear when the clearance window opened?
There’s a specific allotment of upgradable space available per flight. Once space is gone, all requests will remain waitlisted. Any requests not confirmed in advance will be transferred to the airport standby list for assessment at time of departure.Am I able to preview the eUpgrade availability when booking my itinerary?
When booking your itinerary through our website you have the option of applying an eUpgrade filter. Once applied, this filter will show you the eUpgrade credit and add-on requirement, as well as the upgrade availability, for each fare on any given flight.
You must use the booking flow that matches your itinerary. If you are querying the availability of an eUpgrade for a revenue booking, then the revenue booking flow should be used. Should you be curious about a redemption booking then the redemption booking flow should be used. Using the incorrect booking flow will cause inaccurate information to be displayed.