Marriott Gold here. We just returned from three nights at this property and were very pleased. Professional, kind and formal service. Upgraded to a valley view. Arabic baked treats as a welcome gift. Because of the Hamas war/Iranian bombings the place was fairly empty. We used 31,000 points per night and the assistant manager very kindly waived the nightly (and egregious) extra-person child fee of $150USD when we asked about it in advance (assistant manager email:
[email protected]).
The breakfast was great with both Arabic and American foods (mezze, foul, labneh, Bedouin cheeses, local honey, flatbreads and then baked beans, fried potato triangles, bacon, waffles, et al). They agreed to pre-pack our breakfast on the morning we wanted to be at the Petra visitor's center at 6 a.m. (breakfast at the hotel is long -- from 6 a.m. to 11 a.m.) We enjoyed the corner window table for breakfast with a full view of the valley.
Marriott status allowed us to use the spa's sauna and steam room. The bedouin tent dinners do not start until May and end after summer. As noted here already, the pizza oven is the star.
For transport: we used a small taxi call-service manned by a local owner, ordered via WhatsApp, and easily got rides to and from the Petra visitor's center at $8JOD -- a fast five minutes. There was no hotel shuttle. We looked at the Movenpick which has a lovely lobby but the place was very hot, small and crowded whereas the Marriott was spacious and perpetually air-conditioned. Something to be grateful for after hiking Petra all day.
The pillows were not fun at the Marriott but the beds were fine.
The pool was heated just enough and they served us drinks and food in the afternoon to our chaise lounges. The chef made several accommodations for off-menu requests.
Marwan at the Marriott desk was our Petra fixer -- he got us decent guides/transport to the backdoor without our first having to go to the visitor's center and wait for shuttles. He also helped us with complex arrangements that would have otherwise cost us time and sleep. He seems to know everyone in town and was able to get us whatever we wanted in terms of seeing Petra our way and with some decent and off-grid shortcuts that very much made our trip.