Originally Posted by
Jpm81
Captain on boarding in Bud confirmed our delay was due to a tech issue in LHR. Landed at T3 and no ground crew on our gate which meant no chance of my connection.
C'est la vie.
Interestingly on my claim submitted from Friday, i got the following response today:
Unfortunately, we are still investigating the outcome of the delay of the rotational flight BA0874 which caused the delay to BA0875. The outcome will determine if we are liable to pay compensation for your missed connection.
To which i of course replied with an FR24 screenshot and the message from the flight deck on boarding.