FlyerTalk Forums - View Single Post - FAQ : NUA Nightly Upgrade Awards (NUAs), introduced Jan 2024, replacing SNAs
Old Apr 28, 2024 | 11:10 am
  #223  
michelin
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Join Date: Mar 2005
Location: New York, NY
Programs: Marriott Lifetime Titanium
Posts: 334
Originally Posted by michelin
I applied 2 NUAs to an upcoming two night reservation. Now when I go in to see if any additional options have been made available for upgrade, my original choice is gone. I got a pop up message saying available options have changed.

Has anyone else experienced this? I’m tempted to let it ride and see if my original choice (a really nice suite) comes through.

Thoughts? FWIW, it’s at the San Francisco St Regis.
As expected, it was rejected on my day of arrival. Interestingly enough, I checked on alternatives after the initial day 3 rejection and there were none. Just a blank page.

The property did give us an upgrade, without asking, to a Grand Deluxe, which I think is a pretty standard room but on the top floor. Really can’t complain. The property is beautiful.
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