Originally Posted by JoelA

All,

Just received a note that OBB cancelled our train from Prague to Salzburg. Reason given in the cancellation notice is rail replacement service.

Given things we had going on in Salzburg that evening, it makes the trip pointless.

Does anyone know of a way to request a refund via email? (These were non-refundable / non-changeable tickets). Or are we just flat out of luck?

Thanks!