Originally Posted by
motef
So claiming with BA for the first time and not sure what option to select.
We had a flight from DUB-LHR on 7th April 15:25 on BA833 which was cancelled by BA and we were placed on BA833 the following day 8th April at 9:20am which resulted in me paying for a hotel at DUB airport and meals.
In the BA claim form do i choose "Expenses incurred due to my canceled flight" or "The compensation i am legally entitled to for the cancellation under EU law"
Normally I would suggest ticking both, but in this case we know from the Flight delays and cancellations thread (see
post #667) that BA832 (the outbound LHR-DUB flight for BA833) was cancelled due to reason code "WEAN".
WEA = poor weather, manifested as arrival rate restrictions at Heathrow (36-38 arrivals an hour, down from ~45 normally) which therefore require cancellations to avoid excessive delays. N = BA doesn't consider this eligible for compensation, and unfortunately they're likely right.
Therefore the only way compensation would be payable is if BA failed to take "all reasonable measures" to avoid you being delayed overnight, but it's almost impossible in retrospect to determine whether seats were available on earlier flights (unless you tell us otherwise).
So in this case you're just entitled to "duty of care" expenses such as your hotel, any food and drink costs (except alcohol) as well as the cost of getting to and from your hotel and any roaming charges for a reasonable amount of data/calls/texts.