FlyerTalk Forums - View Single Post - US Bank Altitude Reserve Card (2024 - 2025)
Old Apr 25, 2024 | 2:55 pm
  #115  
TTT103
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20 Years on Site
 
Join Date: Apr 2002
Posts: 3,225
Originally Posted by MDtR-Chicago
The US Bank knowledge base says they keep the original expiration date: https://www.usbank.com/customer-serv...KB0069623.html

I was surprised to read that. From the AR rewards dashboard, there isn't even a place to see an expiration date... I wonder if, in actual practice, the expiration date does not carry over... but apparently it is supposed to.
I appreciate your feedback. I can't believe their dashboard still doesn't have a method to see when buckets of points begin to expire.

I did call USB, and was told that if I upgrade to any Altitude card, my existing flexpoints will be redeemed immediately at 1 cent a point. No thanks.

They also couldn't tell me when the points I used for this summer's trip would expire if I canceled the trip. It will be the point's original expiration dates, but there was no way of knowing those dates until I canceled. They were able to tell me that my remaining $2K in points won't begin to expire until next summer, so that's a positive.

Oh well, hopefully I can travel later this summer so this becomes a non-issue.
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