Originally Posted by randix

With regard to Alamo, I never said Alamo had any issues (not in my experience nor have I heard any issues from others). All I said was, I use to be a frequent Alamo user, but since COVID their prices in particular have been "reimagined", to a degree it doesn't work for me given their rates.

With regard to companies like Easierent, and with all due respect, I take exception to your explanation that you list companies like Easirent on your platform to give everyone a choice, when I suspect you know that those who would opt to rent from those type of places, don't have the information to make an "informed decision". They choose simply by price alone. You could include on your site a mission statement that you exclude certain companies if you don't believe they meet minimum standards of customer care. No one is talking about removing every single company where a complaint exists, that's a "straw" argument and distracts from the point. Course perhaps those kind of folks are not your real market, so why pay any attention to the issue, other than throw it out as a choice knowing the likelihood that they will probably incur issues from the moment they approach the counter.

As for National, I thought your response was pretty clear, National is the best but their prices are inflated in comparison to others, but "you get what you pay for"... ???