FlyerTalk Forums - View Single Post - What happens when you poke the bear. US DOT to codify refund rules.
Old Apr 25, 2024 | 11:29 am
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seawolf
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What happens when you poke the bear. US DOT to codify refund rules.

Remember Air Canada refusing to refund during COVID and actually went challenged US DOT Consent Order requiring AC to refund? Air Canada's argument was US DOT's position on requiring carriers to refund on cancelled/significantly changed flights was not binding.

Master thread Air Canada Refunds vs credits; Class action lawsuit filed

US DOT is about to making it binding - https://www.federalregister.gov/public-inspection/2024-07177/refunds-and-other-consumer-protections
https://www.transportation.gov/briefing-room/biden-harris-administration-announces-final-rule-requiring-automatic-refunds-airline
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