Originally Posted by canopus27

Not sure if this is another intentional change - or just the standard class of web site mistake.

Anyway, back in October of last year, Mark Nasr sent a nothing-burger of an email out, proudly boasting about a bunch of improvements that were not really improvements (at least, not for SE's).

Included in that email, was:


Well, if you go to this page https://www.aircanada.com/ca/en/aco/...red-seats.html you'll see:


Those of you with sharp eyes will notice that Mark Nasr's email explicitly said that SE's can get free preferred seats "including on Basic fares". The web site does not state that.

We might need a volunteer SE to book a basic fare seat and report back to FT.