FlyerTalk Forums - View Single Post - Impact to UA customers of DOT's automatic refunds & 5-year credit from cancelations
Old Apr 24, 2024 | 11:16 am
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Originally Posted by RobOnLI
.... I think it's directed towards a schedule change that's made in advance and not day-of. Of course this rule can also apply to itineraries changed at the airport due to IROPS. But, a rolling delay (mechanical, weather, etc.) doesn't IMO....
I read it differently - any delay, for whatever reason (incl. one caused by rolling delay), becomes refundable. That being said, I think most people traveling need to get somewhere, so they'll eat a delay/re-accomodation to get where they need to go. Getting a refund (usually) doesn't help in that endeavor at the last moment.
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