Originally Posted by
mrsyeltzin
Update: I contacted MileagePlus after the trip ended and was denied a PlusPoint reinstatement. Despite a proper explanation and argument about being steered in this direction, they refused to budge. I may try again, depending on how much effort I feel like putting into this.
At the time points are deducted, United takes the PP with the shortest time to expiry. Despite what an agent may say, they never go back and recalculate which t
take or swap some out/in. To do that you have to cancel the request (if possible) the upgrade and then re-request it.