Originally Posted by
Admiral Ackbar
My wife is flying YUL-BCN on BA leaving tonight (24th) on BA94, she just got the email that her LHR-BCN flight is cancelled (BA474 on the 25th) and there is no more room on any flights to BCN on the 25th apparently. So should she just cancel her whole trip and get refunded? Seems pretty bush league from BA to have no availability to BCN for a non-event.
All BA LHR-BCN flights tomorrow are indeed fully booked - no doubt because all of the customers who could be reaccomodated from the 3(!) cancellations are already rebooked.
Still plenty of seats left to BCN on Vueling, albeit that would require a transfer from LHR to LGW.
Alternatively your wife should ask to be re-routed via alternative cities. I can't immediately see any Oneworld-only options with less than 2 changes or avoiding transfers between airports. But if you open it up to all carriers (bearing in mind BA must re-route "at the earliest opportunity") then you have 1-change options via ZRH, FRA, MUC, AMS, LIS or indeed the AC direct flight. Availability this close to departure does depend on class of travel though.
She should only accept a refund if she no longer wants to travel at all.