Originally Posted by
gogooo
Not sure whats the big.deal about greetings but for sure you get access to a very nice lounge, prioritty boarding, preferential seating when on cx..unlike QR, the other ow carrier worth a menton, where you need to be in J to get any reasonable returns on loyalty. Having flown CX a lot in the last few months, i can say they do a very good job of managing "western" professionalism with Asian warmth. Jl/MH are not even close. UL is another very good way to fly within Asia in J.
Couldn't agree with this more. Anyone who's been in Hong Kong knows that service is very 'lacking' unless you pay for it, in which case it's very good. To me, the greeting (and repeated greetings) is a sign that you've been cared for; that the staff notice who you are and you are getting (to a subjective degree) a personalised service.
For me, certain very small things about the greeting can stretch a long way. Usually the person serving me is one of two people. I don't like using the call button as on long flights, it's an opportunity to go for a walk when I would like something. When I step into the galley, they recognise me usually and often end the request with 'you're in seat x correct' followed sometimes with the name. Do I get this with BA? Nope