Originally Posted by
NoLaGent
I doubt that anyone here is shocked by that. I would happily order it again if there was a guarantee it would be similar to that, but alas, this is life.
In shocking news, I wrote in to customer care on Thursday, 4/11 and this am (Tuesday, 4/16) I received a lovely response with a $100 discount code. Excellent resolution.
An additional data point to the abomination that was the Thai vegan curry posted by me upthread...
I received a private message here on flyertalk that I thought was fantastic yesterday, and shows a depth of care in AS' Food & Beverage program that I really appreciated. I have snipped his signature/title/info. from the bottom of this message for privacy reasons, but his name has appeared in press releases for a couple of decades now:
