Originally Posted by
heychadwick
It was an OPERATIONAL DECISION on their part. Not weather. Not a strike. Either a wing fell off or they just decided it wasn't a good deal.
I know the reimbursements will be a challenge to get. We had arranged for a car to pick us up that was non-refundable. We are going to try for another day of pet care and the uber we had to take on the way to the airport on the day we didn't fly out.
Pet care won't be covered. The UK261 compensation is meant to cover expenses such as this.
Regarding the Uber, if AA arranged for an airport shuttle to/from the airport they booked for you after the cancellation, then the Uber cost is something you would have incurred even without the cancellation. I doubt AA will reimburse this. (Uber to/from the hotel they booked for you
if they hadn't arranged for an airport shuttle likely would have been, though.)