FlyerTalk Forums - View Single Post - SMS 2FA on United.com -- experiences / issues
Old Apr 22, 2024 | 6:49 pm
  #5  
RDUke
40 Countries Visited2M
 
Join Date: Feb 2024
Programs: UA Lifetime Plat, AA, SW
Posts: 25
I got it online (Mac, Safari) yesterday. However, the situation was odd. I signed on as usual with 2FA, did a search, then hit Back to modify the search. Hitting Back apparently buggered something since all further search attempts failed, showing a "UA can't do this, please call" message. I quit the app, cleared cache, and attempted to sign onto the website again. When logging on again, I got the SMS code form. After entering the code, login was successful.

One additional detail. I had the same problem (failed searches following a Back) a few days ago. In that case - signing out, quitting, clearing cache - resulted in my not being able to log back in at all; the log-on page would merely blink on hitting Submit. Half-an-hour later, I was able to sign on. I repeated the Search, Back, Failure sequence and, again, after quitting I was not able to sign back on. I sent a note to CC noting a "bug" requesting that it be forwarded to the Web Desk. Maybe they were working on the SMS installation and things weren't quite in place?
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