Originally Posted by Adam Smith

I won't re-hash the details of this post too much, but it's a good illustration of some of the limitations of the value of PRs. If I didn't have a PR on that booking, I wouldn't have cared so much about the nonsense pricing I was quoted and just made a separate booking. But since there was a PR, I went to great lengths to try to get this thing figured out. And if I had accepted their crap pricing, the PR would have saved me very few points.

With any booking with a PR seemingly unchangeable online (even simple one-ways), and a complete inability to do anything complicated on the website, using PRs often means a significant amount of time wasted on the phone with Aeroplan to try to get value out of the damned things.