Originally Posted by
Auzoloto
My partner and I travelled First Class from Mexico City to LHR. The inflight entertainment failed to work for the whole plane. We were told that we would automatically receive compensation. This did not happen. I filed a complaint and have been given 20,000 Avios. Is this reasonable?
IMO that's pretty light for no IFE on a long haul in F.
It's about what I would expect if I was in Y.