Originally Posted by
donotblink
I’m totally bewildered by the design decisions of aa.com, why did they make recent activities tiles, why did they take single page itineraries and make them multiple tabs?! This is stupid!!!
It's unbelievably bad.
UI
- Space Utilization: The same information now takes twice as much space
- Grid Lines: AA seems to have decided to revert to the mid-2000s with needless gridlines and boxes around objects
- Clicks: Viewing a 2 leg journey has gone from 1 click (opening the reservation) to 3 (opening the reservation, expanding the details for each leg)
- Print: the Print function is broken
- The Partner airline PNR is cannot be copied
Technical
- Data: Loading a reservation is multiple megabytes of data. 4-7 mb.
- Load and hide: The old layout is loaded and then hidden via CSS.
- CLS: Due to the above, the page has extensive Cumulative Layout Shift.
It's not just that it is bad; it's weapons grade horrid - how did this go through design, coding, unit testing, UAT, and, despite the litany of issues, get a thumbs up for production? This is, incredibly, a worse effort than put in by a bunch of AA Cabin crew.