Originally Posted by
npretnar
Why couldn't the pilot have just moved over to the window seat 3F and let the handicapped individual sit in 3D? Seems like the pilot's preferences are those the pilot prioritized: they didn't appear to want to sit in a window seat.
Bingo! That's the first thing I thought of as well when reading the story. IMO, the pilot's actions had nothing to do with "kindness". The pilot didn't want the window seat next to the customer in crutches, so he told the customer to take 3A hoping the customer in 3A would just take 3F.