Originally Posted by
wantan
thanks for the insight.
I guess the missing link is where the passengers would have been directed to after being gathered. However if I were in OP shoes, I too would have headed to the departure gate to see what was going on.
We were being sent to the customer services desk to collect our new boarding passes for the Athen flight 6 hours later that day.
There was also no call for volunteers at the check in desk as far as I know.