FlyerTalk Forums - View Single Post - Not upgraded at Eliza Jane NO but friends with no status were
Old Apr 17, 2024 | 5:57 pm
  #45  
moolman
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Originally Posted by SP03
I’m perfectly happy with Hyatt. If I get a suite upgrade, great! If my friend gets an upgrade and I don’t, I’m not going to throw a tantrum.
Nobody threw a tantrum here except you boot licking Hyatt. You go ahead and be happy not getting suite upgrades as a Globalist when others without status gets them and leave the upgrades to the rest of us. It's fine. I'm just telling people my experience and see if they experienced this at other hotels. This was one of the rare times, I wasn't upgraded at a Hyatt and I'm perfectly happy with them. Nothing wrong to expect them to give me the best customer service experience since I'm a great customer. You go ahead and get treated poorly and be happy all you want but don't get mad at me because I want a great experience.

Like I said, I was okay when my friend with GOH got the upgrade, wasn't happy because it shouldn't be that way but fine. But when you know someone with no status gets the upgrade, it's time to speak up and not take it, like you would, we're all not boot lickers. And as I mentioned, they gave me points and made it right, so no further complaints from me and I hope anybody that this happens to would complain too and not just accept what happens. People like you that accept this kind of treatment from Hyatt, make them think it's acceptable to not give the best benefits and that's not okay. I specifically chose this hotel because it was a Hyatt over many others because of the Globalist benefits and nothing else, just like many others, so demand that they honor it, you're the one paying.

Last edited by moolman; Apr 17, 2024 at 6:02 pm
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